English Call Center in Germany

ECC offers Call center services in Germany for those companies who want to expand their business in different nations where English is most spoken language. We perform all the activities on world class infrastructure (Internet, phone system or software) with back up facility. Our operators are available 24/7 to provide call center services in English languages.

Benefit of outsourcing your business to English Call Center in Germany

Customer Support Service

Our Customer support services in Germany are helping people to communicate with the live agent in English. English Call Center in Germany customer care experts resolve the issues of the customer in English. Our experts are trained to be polite and communicate with patience keeping the culture and customs of people of different nations.

Web Chat Services

ECC web chat services help your foreign customers to solve their problems online instantly in English languages. English Call center in Germany are available 24/7 to resolve the issues when your customer need it. Our live agents are proficient in handling each and every issue and guide them right directions.

Pre sales Lead generation services

ECC has been providing high quality lead generation services in Germany. Our agent provide pre-sales lead generation services keeping in mind the cultural differences of nation. We understand and respect the culture while delivering the messages on your behalf to convert prospects into your customers.

Technical customer support

ECC provides Technical customer services to your customers to solve their mechanical and electronic issues in the English language so that they can understand easily. English Call Center in Germany has technical expert who can explain each query in easily, precisely and clearly.

Staffing Services

ECC provide staffing services for your company to make your hiring simple, easy and meaningful. We covers all categories of employees including temporary staffing and independent contracting. We provide staffing services as per your unique requirement.

Inbound / Outbound Telesales

English Call Center in Germany helps in providing Outbound telesales to acquire new customer. We also provide inbound telesales services to upsell and cross sell the products when customer calls for inquiry. Our telesales agents helps in increasing your business in different parts of the globe.

Customer retention and win-back

Outsource customer call center services in Germany work as your partner for taking best care of your customers to increase customer retention and acquire more customers. English Call center in Germany communicate with people of world to bring different cultures closer to your company.

English Call Center in Germany has talent and the perfect environment providing call center services in Germany. We manage the resources well to derive maximum benefits and provide the best results. Contact us for improving customer relations and guaranteeing success to your business in international market.