English Call Center in Hong Kong

English Call Center in Hong Kong provides a quick and cost-effective call center services for marketing and customer services. Our agents are expert in identifying and contacting, prospects in English for selling a product or service. We have technology and expertise in branding your company through our customer services.

Benefits of outsourcing English Call Center in Hong Kong

Customer Support Service

English Call Center in Hong Kong have excellent listening skills and communication skills in English to provide best customer support services. We provide training to our agents to resolve any conflict if it occurs. Our staff speak clearly and slowly while remaining calm.

Web Chat Services

English Call Center in Hong Kong make sure our web chat service agents are provided knowledge of your company’s products and policies to deliver right message to your customer. We provide feedback of the customers they receive for improvement in required area. We ensure that your customer get best and instant services.

Pre sales Lead generation services

English Call Center in Hong Kong helps to generate leads for pre-sales/ inside sales in US Europe, UK and Canada. Our call center service team is expert in communicating in English and recognize how cultured sales help the industry. We help the industry to grow their sales as we provide plenty lead generations for your sales team.

Technical customer support

English call center in Hong Kong hire best Engineers, IT qualified and Computer science professionals who have good knowledge, understanding of technical and logical process. We provide IT support for monitoring and maintaining of computer systems, installation and configuration of hardware and software, and solving other technical problems of gadgets or electronic products. We communicate in simple English language to make it understand by local people.

Staffing Services

We ensure you get the right people for the required position on time to enhance your workforce and close skills gaps. Our staffing team is expert in identifying right candidate and provide you details only after screen testing. You will get most qualified staff on contractual based, temporary or permanent positions.

Inbound / Outbound Telesales

Outbound telesales representatives do cold calling to the prospects to persuade them to purchase your product or services whereas inbound telesales representatives take calls answer the queries of customer in English and convince them to buy the product or sometimes even try to increase the order quantity. We have expert telesales agents who communicate fluently in English with the people of the world to increase your business.

Customer retention and win-back

English call Center in Hong Kong tries best strategy to reach out to inactive customers. We use multi- channels to motivate them to re-engage the customers. We collect the feedback of the customers and provide you to know your risk area and work on it. Our agents are expert in Call center services and have the skills to increase customer retention rate and win back the lost customers.

English Call center in Hong Kong provides complete call center services in English to cater your English speaking customers. We help you to make your product or services abrand in different nations of the world. We work together with our clients to help them get good growth in their business.