English Call Centre (ECC) provides 24X7 Call centre services divided under three main heads which are outbound, inbound and back office services. We provide the right combination of technology and expertise to help you achieve your goals. Our highly qualified Customer service Call Centre team is specially trained to handle large volumes of calls in a professional manner. Our executives are expert in resolving typical customer queries.
We assure that Outsourcing Call Center services to us will be taken care by experienced and skilled staff to reach new markets, provide best customer service that helps in acquiring new customers and retaining existing customers.
We are equipped with the latest facilities like Avatar dialer software, ACD, IVR, soft phone, voice logging and call recording. We not only help you achieve your business goals through best customer services, but also reduce your expenditure and improve operational efficiency.
Call centre services are services performed by teleservices operators in a call centre environment and include everything from answering the phones to handling product recalls. Virtually any business process you can do by phone, web or email can be outsourced to AnswerNet. You can use our services to extend your reach into new markets, provide stronger customer support or even retain your existing customers. We even offer services for all phases of the sales process from marketing to inside sales. By outsourcing to us, your business will benefit by minimizing staffing and overhead costs.