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Potuguese

Portuguese Call Centre

English Call Centre (ECC a multilingual call center) provide services in Portuguese language for the native people of Portugal, Brazil, Cape Verde, Guinea-Bissau, Mozambique, Angola, and São Tomé and Príncipe .

The services offered by English call center in Portuguese language are

  • Telemarketing
  • Chat support
  • Customer support
  • Technical support

We provide customized and flexible services to help you meet your business requirement. We have skilled agents who can efficiently handle your customer’s queries and deliver your message to them. We have advanced technology for providing live and recorded services. We have technology like avatar dialer, cloud based system and IVR system with power and internet back up. We provide services to all type of industries from automotive to travel agency and education institutes to healthcare industry. We provide 24/7 hour services at competitive prices.

Why us for Portuguese Call Centers Services?

  • Portuguese Call Center Agents: – We offers Portuguese speaking Call Center Agents to allow our clients to have more cost-effective solutions with professional management and resources. India has deep knowledge of culture of Portuguese as India has deep connection with Portuguese from history to modern period.
  • Choose Shared or Dedicated Agents: – We provides options for customized services to choose from shared agents which work for multiple clients or dedicated agents who will work for you only.
  • Culture of Portuguese speaking counties: – We have experienced Portuguese speaking agent’s extensive knowledge for Portuguese language and culture helps in having meaningful communication with the prospects. We have deep knowledge of local consumer behaviors in a variety of international Portuguese markets worldwide including Brazil, Portugal, Angola, Mozambique, Guinea-Bissau, East Timor, Equatorial Guinea, Macau China, Cape Verde, São Tomé and Príncipe, plus millions of Portuguese-speaking emigrants worldwide.
  • Portuguese Bilingual Call Center Services: – We offers Portuguese call center for bilingual languages like Portuguese & Hindi Bilingual, Portuguese & English Bilingual, and Portuguese & Spanish Bilingual services with the objective to solve the language problem of companies which come across expanding their business world wide.
  • Account Management and QA team: – Our Account Management and QA team assures you that quality of work is always high and continuously keeps in touch with the clients to improve it if required.
  • We are the right size for your project: – We provide staff from 1 to 3000 to our clients and scale up according to their requirement. No number is small or big, it is just perfect for your need.
  • Business Experience in different Industries: – We have experience of providing services to different industries including health care, beauty product, education, charity, tourism, accountant firms’ services, insurances, car services, housekeeping and consumer electronics.
  • Scalable Services: – We provide scalability services for different business needs from start up to seasonal work. We are able to handle even high volume calls at marketing times or seasons.
  • Flexible Hours of Operation: – We are open 365 days of the year, round the clock so you are free to opt timing of your choice. You can hire staff for 24 hours, 12 hours, 8 hours or any other of your choice.
  • Cost saving: – We will help you save your money on hiring staff and purchasing resources for setting up a call center. We provide best technology with experienced staff for your business requirements.
  • Multiple Contact Channels: – We are expert at delivering Multilingual services through multi- channel Phone, E-mail, Live Chat and Social Media.